Buying

Customer service

• Customer service opening hours

Buying Products

• How do I use search tools?
• How do I buy items?
• Why can't I choose the delivery location for my order?

Item information

• Tear and wear rating
• Is It Possible to Get More Product Information?
• Why There Is Only One Sample of Every Item?

Shipping

• What shipping methods are available and how much does the shipping cost?
• What is the delivery time?
• How Do I Track My Shipping?

Payment methods

• What Payment Methods Are Accepted?
• How can I pay my order with sales credit?
• How can I pay with shopping credits?
• Why Can't I Pay for the Shipping Fees with my User Account Credit?

Returning Products

• I want to return items, what should I do?
• How Much Does It Cost to Return Items?
• Failing to Receive the Parcel Is Not Returning